Privacy Policy @ Canista Tours
Your Information
This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.
Our Use of Your Information
For the purpose of providing you with our services, we may disclose your information to our service providers (who could be located inside Sri Lanka). In order for you to travel Sri Lanka, it may be mandatory (as requested government authorities at the point(s) of departure and/or destination) to disclose your information for immigration, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate.
We may also disclose your information to companies who act as “data processors” on our behalf, or to our service providers operating systems or business functions on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, reorganization/structuring/sale of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends, dispute resolution, credit checking and debt collection.
Direct Marketing Material
We may from time to time contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our holiday group companies. Please note that our web sites will assume you to agree to e-communications when you make a booking. You will be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material.
You may indicate your preference regarding receiving third party direct marketing material.
If do not wish to receive such information or would like to change your preference, please inform our administrators.
Use of Of Tools/"Cookies"
If our contact and dealing with you is via our web site(s), we may use “cookies”. Cookies allow us to identify your computer but not you personally. You can set your web browser to refuse cookies. However, you may not be able to enjoy all the facilities or book via our web site if you do so.
We collect information relating to customer trends and patterns and use cookies and software tools to measure site usage and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one web page to another.
Our web site(s) may contain links to other sites not controlled by us. We are not responsible for the actions, content or the privacy policies of those web sites. It is your responsibility to check the status of these sites.
We offer the best tours at the lowest prices. Call us on the hotline : (+94)779096477 | (+94)776427491